A MOTHER-of-three has been left furious after an Uber Eats worker found her wedding ring – and refused to return it.
Devastated Satoko Numachi was told the driver was going to flog her precious jewellery online.
The 45-year-old has now hit out at the food delivery firm for failing to chase the “theft”.
Researcher Satoko told of her ordeal after she dropped her ring outside a bakery in Hammersmith, West London, at 3.30pm last Friday.
She had popped it in her trouser pocket after removing it to squeeze 30 lemons as she prepared home-made syrup for ice-slushies to be sold at her kids’ school fete.
The ring fell out as she leaned over to chain her bike outside the bakery.
She said: “When I realised I’d lost my ring that evening I panicked but retraced my steps desperately hoping to find it.
“I rang the Patisserie Sainte-Anne on Saturday where I had been the day before to pick up my lunch of quiche, eclair and iced coffee.
“The staff there told me an Uber Eats delivery driver had found my ring right outside, and brought it into the store.
“I couldn’t believe my ears as the staff told me the driver had refused to hand it over, but instead said he was going to sell it.
“The bakers had suggested they keep hold of it, because the ring most likely belonged to one of their customers.
“But the driver refused and even told them he was going to make a profit by flogging the band online.”
“Staff knew the ring was mine because I could tell them the engravings on the ring, which they had seen.
“Unfortunately the shop had no way of contacting the driver themselves, and could only give me his name.”
Satoko, who lives just 10 minutes from the Patisserie Sainte-Anne outlet, asked Uber Eats to speak to investigate the claims made of their driver.
He had been picking up pastries from the store to deliver to a customer when he found the silver ring and discussed it with the shop staff.
But to Satoko’s horror, her efforts to get the firm to help trace her precious ring were “ignored”.
Her missing ring is engraved with the name of her husband and their wedding date – Stefano 17.10.2008. The couple wed in Airuno, Italy near her husband’s home city of Milan.
She said: “The driver refused to leave my ring in the bakery and said he’d sell it. I was desperate to stop this guy’s outrageous theft, which is clearly against the law.
“But I can’t get Uber Eats to take it seriously. I was told there was nothing further they could do.”
Satoko has reported the incident to the police, who are investigating. Her husband has also reached out to Uber Eats’ UK boss Sunjiv Shah.
She said: “I’m worried time is running out and I will never see my wedding ring again.
“All this time Uber Eats could have contacted their driver and stopped him selling the band online, but nothing.
“Surely as an employer, Uber Eats is responsible for the actions of their employers while at work.
“I am distraught but determined to make Uber Eats take responsibility.
“There has been shocking disregard up until now. The company has zero empathy.”
Uber Eats said it was investigating the incident.
Source: The Sun